Do you have free/trial samples?
If you are new to the Dirty Mermaid Beauty line we suggest our Dirty Mermaid Mini Kit. It has 3 sample/single-use sizes of our Cleanse + Glow clay cleanser and our Sea Kissed Mask. It's a great intro kit and a way to try out the line. Sign up for our mailing list and follow us on our various social media channels, where we share giveaways and promos.
What is your shipping policy?
Domestically, we ship Priority USPS in 1-2 business days after receiving your order. International shipping will be available soon. All orders over $50 receive FREE SHIPPING with code SHIPLOVE. All other orders will receive Flat Rate Shipping of $6.
my order arrived damaged?
We'll take care of that! Let us know within 7 days of receiving your shipment. Please share pictures of the damaged item and the box it was shipped in, so that Dirty Mermaid Beauty can make a claim with the shipping provider. We will send a replacement of the damaged item as soon as possible.
What is your return/refund policy?
At the moment we cannot offer returns/refunds/exchanges as our line is made-to-order in small batches. We do encourage our Mermaid Squad to try out the line via our Dirty Mermaid Mini Kit and our single soak sizes.
The cleanse + GLOW is really red, will it stain my skin?
No, but it can stain your white towels! The beautiful red color comes from the Australian Red Reef Clay and it is very strong stuff. We recommend removing your cleansing clay mask with dark colored towels or our sustainable facial natural sea sponges.
WHERE CAN I buy your products?
You can buy our products directly from us in our BOUTIQUE here and also check out our lovely STOCKISTS page which is updated daily. We are carried in a variety of boutiques on the East and West Coasts, as well as online.